Managers' Area 👩‍💻

Tips and tricks to make the most out of your Happyforce control panel

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53 articles in this collection
Written by Daniel Castro, Sergio, Alex Ríos and 1 other

Welcome to Happyforce

What we do, and what are the benefits of using our platform 🙂

Written by Sergio
Updated over a week ago

Implementing Happyforce in your company

A quick glance at how Happyforce works and what you need to set it up in your organization

Written by Sergio
Updated over a week ago

Quick guide to your dashboard

Get familiar with each section. Learn where the listening happens and discover the tools to answer.

Written by Sergio
Updated over a week ago

Launching Happyforce at your company

We'll help you successfully launch Happyforce!

Written by Delhi Premoli
Updated over a week ago

How to: Introduce Happyforce to your employees

Good internal communication is essential to ensure the proper reception and understanding of Happyforce

Written by Delhi Premoli
Updated over a week ago

Define your Daily Question and Answers

Create your daily question and answers to improve your active listening and get more information from your employees

Written by Sergio
Updated over a week ago

Create your company hierarchy

Define the structure of your organization

Written by Sergio
Updated over a week ago

Welcome to the Happyforce dashboard

A short explanation of the control panel basics, where all feedback from employees is processed

Written by Sergio
Updated over a week ago

Feedback transparency levels

Define how and who can see the feedback based on the maturity of your organization

Written by Daniel Castro
Updated over a week ago

Manage your Employee Groups

Learn how to create and adjust groups of people to fit your company needs

Written by Sergio
Updated over a week ago

Managing users

Administrator vs Manager

Differences between an Administrator and a Manager in the Dashboard and in the App

Written by Sergio
Updated over a week ago

How can I invite my employees?

We help you to invite and manage all your employees easily from our dashboard

Written by Delhi Premoli
Updated over a week ago

Invite an employee to the platform

A Little walk through of how to invite an employee to Happyforce

Written by Delhi Premoli
Updated over a week ago

Set or change employee names

There are two ways to manage the name of employees. Choose the one that best suits your needs

Written by Daniel Castro
Updated over a week ago

How to Deactivate Employees

Written by Sergio
Updated over a week ago

Invite many employees at once

How to add many employees to Happyforce

Written by Delhi Premoli
Updated over a week ago

Surveys, Pulses and Check-Ins

What are the Scores, Happiness Index and Surveys?

Written by Delhi Premoli
Updated over a week ago

What are the Happyforce Scores?

Learn how scores can reveal insights about your organizations culture and allow you for better decision making

Written by Daniel Castro
Updated over a week ago

Difference between Surveys and Check-Ins

We will explain to you the two different ways you can ask your employees questions

Written by Delhi Premoli
Updated over a week ago

Before launching a Survey...

How to best configure your survey before you launch

Written by Delhi Premoli
Updated over a week ago

How do surveys work?

Here we will show you how the Happyforce surveys work

Written by Delhi Premoli
Updated over a week ago

How to create your first survey from scratch

Written by Delhi Premoli
Updated over a week ago

What does your Happiness Index means?

Your Happiness Index allows you to keep track of your employees' mood.

Written by Delhi Premoli
Updated over a week ago

Analyze

The Analytics Section

This article will breakdown what the Happyforce Analytics Section looks like with descriptions and videos

Written by Delhi Premoli
Updated over a week ago

How Benchmarks & Ranking works

Numbers have sense when you can compare them

Written by Daniel Castro
Updated over a week ago

How are the Scores measured?

Keep reading to learn about our Scores measurement methodology.

Written by Daniel Castro
Updated over a week ago

How does Attitude Analytics work?

How Happyforce classifies your employees

Written by Daniel Castro
Updated over a week ago

Why should I pay attention to participation?

Understanding the power of people's feedback

Written by Sergio
Updated over a week ago

Feedback

What kind of comments will I get?

A general list of common subjects brought up by employees using the platform

Written by Sergio
Updated over a week ago

Private conversations with employees

Learn how to start a private conversation with the author of a comment.

Written by Delhi Premoli
Updated over a week ago

Get constructive feedback through private conversations

What to do when you receive a private "something is wrong" comment

Written by Alex Ríos
Updated over a week ago

Give an official response to the most relevant comments by using Announcements

Discover the most effective way to send a global answer to your employees

Written by Daniel Castro
Updated over a week ago

Why the “agree” or “disagree” actions are important?

Learn what's behind these simple reaction buttons

Written by Sergio
Updated over a week ago

What should I do when an employee makes an inappropriate comment?

How to manage out of place comments

Written by Sergio
Updated over a week ago

Integrations and cool stuff

🤖 Hero by Happyforce

All you need to know about our bot for Slack and Microsoft Teams works

Written by Daniel Castro
Updated over a week ago

🏅 Happyforce Badge

Share with the World your level of engagement with your employees

Written by Daniel Castro
Updated over a week ago

Connect your systems with Happyforce by using our API

Our API can help you automate employee management and build custom dashboards

Written by Daniel Castro
Updated over a week ago

How-to

Send reminders to activated employees that don't participate

We should never forget those sleeping away! 😉

Written by Alex Ríos
Updated over a week ago

How to: Launch a question

Learn how to launch a question and gather more feedback from your employees

Written by Alex Ríos
Updated over a week ago

Best practices

Boost your activation

Useful tips to help you motivate employees to download the app and start sharing feedback

Written by Alex Ríos
Updated over a week ago

When should I publish an Announcement?

Use Announcements as part of your company voice

Written by Sergio
Updated over a week ago

Create effective questions

The key to a great answer is asking the right question 😀 Here's a list of tips to achieve this.

Written by Daniel Castro
Updated over a week ago

Increase participation and engagement showing the dashboard in big screens in the office

Fullscreen view allows to showcase your people KPIs in flatscreen TVs

Written by Alex Ríos
Updated over a week ago

FAQ

What should I do when I find a troubled atmosphere in the comments?

Fire spreading quickly? Here's what to do

Written by Sergio
Updated over a week ago

What's an Announcement?

Meet the easiest way to reach your employees directly

Written by Daniel Castro
Updated over a week ago

What are Area Rules?

Area Rules can help you optimise your employees' participation

Written by Delhi Premoli
Updated over a week ago

What are Recurring Questions?

Get more insights from your employees

Written by Delhi Premoli
Updated over a week ago

What can I ask using a Question?

Discover how launching topics can help you get more and better feedback from your employees.

Written by Sergio
Updated over a week ago

Do I need segmentation questions?

A short food-for-thought article to decide if you need to find out more about specific groups of employees

Written by Sergio
Updated over a week ago

What are the followup questions?

Getting more feedback from employees that reflect a worse mood

Written by Daniel Castro
Updated over a week ago

Participation re-engagement emails

What happens to your employees who have not participated for a while or have not yet activated their account

Written by Daniel Castro
Updated over a week ago

Publish Announcements by email

Create announcements directly from your Inbox 📧

Written by Sergio
Updated over a week ago

Voting through email

It allows to obtain direct feedback from employees who do not use the mobile app.

Written by Alex Ríos
Updated over a week ago