FAQ
By Product1 author15 articles
- Who gets notified when there is a private comment?When a user sends a private comment, Happyforce sends an email to managers and administrators to keep them informed
- Can I delete or edit a comment I already sent?Happyforce's privacy system does not allow editing comments directly, but there is a workaround you can use
- What does your Happiness Index means?Your Happiness Index allows you to keep track of your employees' mood.
- How do I change my profile photo as a manager/admin?We explain how to add a photo to put a face to your comment replies and announcements
- What are the Announcements?Meet the easiest way to reach your employees directly
- What are Area Rules?Area Rules can help you optimise your employees' participation
- What are Recurring Questions?Get more insights from your employees
- What can I ask using a Question?Discover how launching topics can help you get more and better feedback from your employees.
- Do I need segmentation questions?A short food-for-thought article to decide if you need to find out more about specific groups of employees
- What are the followup questions?Getting more feedback from employees that reflect a worse mood
- Participation re-engagement emailsWhat happens to your employees who have not participated for a while or have not yet activated their account
- Publish Announcements by emailCreate announcements directly from your Inbox 📧
- Voting through emailIt allows to obtain direct feedback from employees who do not use the mobile app.
- Frequently Asked Questions about HeroFAQ about Hero
- How Happyforce Scores Are DeliveredThis process is designed to ensure a smooth, representative experience — and to prevent survey fatigue. Here’s how it works, step by step.