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Who gets notified when there is a private comment?When a user sends a private comment, Happyforce sends an email to managers and administrators to keep them informed
Can I delete or edit a comment I already sent?Happyforce's privacy system does not allow editing comments directly, but there is a workaround you can use
What does your Happiness Index means?Your Happiness Index allows you to keep track of your employees' mood.
How do I change my profile photo as a manager/admin?We explain how to add a photo to put a face to your comment replies and announcements
What are the Announcements?Meet the easiest way to reach your employees directly
What are Area Rules?Area Rules can help you optimise your employees' participation
What are Recurring Questions?Get more insights from your employees
What can I ask using a Question?Discover how launching topics can help you get more and better feedback from your employees.
Do I need segmentation questions?A short food-for-thought article to decide if you need to find out more about specific groups of employees
What are the followup questions?Getting more feedback from employees that reflect a worse mood
Participation re-engagement emailsWhat happens to your employees who have not participated for a while or have not yet activated their account
Publish Announcements by emailCreate announcements directly from your Inbox 📧
Voting through emailIt allows to obtain direct feedback from employees who do not use the mobile app.
Frequently Asked Questions about HeroFAQ about Hero
How Happyforce Scores Are DeliveredThis process is designed to ensure a smooth, representative experience — and to prevent survey fatigue. Here’s how it works, step by step.