Why answer through Announcements?

There will be times when you'll find comments from your employees that require a direct answer from your side.

In these cases, the best way to respond is using the answer through Announcements feature, which offers you a very clear list of advantages: 

  • You can refer to a specific comment or highlight a topic that you consider important
  • It gets the attention of all your employees in one go
  • You offer an answer in the same channel where you got the feedback, so there's a clear connection between messages 
  • Most important: you have the chance to make employees feel that you listen to them and that it's important to you to give them an answer. People love feeling valued 💛

The procedure of this feature is very similar to the one you follow to create an Announcement, but the path is a little different 😉  Here's what you need to do: 

Reply to a comment

When you find a comment to which you want to give an answer, just click on the "Reply" button:

when you do this, you'll activate the process to create your Announcement as usual, the only difference is that it will be displayed as a reply, below the comment you are answering to.

Once your answer is published, people will receive a notification indicating that you replied to a comment. Don't forget! If you want to send notifications, make sure you mark this option when you're creating your announcement ☑️  This will boost your answer's visibility. 

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